IMPORTANT: This is a heavy product. Offloading is your responsibility, please make sure suitable means and clear vehicle access are available. Take the correct precautions when lifting and during installation to avoid injury.
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Free delivery to mainland UK. We do not deliver to Northern Ireland, the Isle of Man or the Channel Islands.
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Processing: 1–3 working days. Weekday orders placed before 2pm GMT are usually processed the same day.
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Delivery: 2-5 working days from dispatch, depending on location and demand.
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Someone must be present to sign for delivery. Deliveries cannot be left unattended.
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We may make contact before your delivery to confirm access and offloading requirements.
Do not sign for anything with visible damage. Inspect the item properly before signing, do not move or lift a damaged item, and report any damage to us within 48 hours. Refusing a damaged delivery at the door is faster and simpler than arranging a return.
Returns. You have 30 days from delivery to change your mind. The item must be unused, unmarked and resaleable, and returned complete in its original packaging with all fixings, accessories and documents. Contact us first for a Return Authorisation: returns sent without one cannot be processed. Return carriage is yours to arrange and pay for, and the same offloading and loading arrangements apply as at delivery. If an item arrives faulty, damaged or wrongly supplied, we pay the return carriage.
Full terms, including the additional statutory rights that apply to private purchases, are on our Shipping and Returns page.